One of the tools I use, most prominently in this occasion, Is active listening.
In summary, it consists in awarding your full, undivided attention to the person you are talking to, maintaining eye contact at all times and in not thinking about what to respond. Once your interlocutor has spoken, to his fullest extent, you proceed to restate what has been said. In this way, you are open for correction, it proves you value the persons input, and you yourself get a firm understanding of what insight can be gained from the comment.
Once you have done this, you may move on to say what you intend to say.
I used this technique all throughout the Experience, with most (if not all) the people I interacted with.
The results; Although it was mentioned that by using this technique many would be astonished, It didn't quite get to this extreme, I believe, but nonetheless I do believe I got everyone's appreciation. I could interact with meaningful people who had meaningful things to say, and I was able to give it importance, which was felt in both parties, together with being able to remember certain information better and have a firmer understanding, as well as comprehending the feeling provided by the original person to say a certain thing.
Also, a good method to use is to end the restatement with; did I get that right? so as to make sure that you actually did.
This can also be used when ending a statement yourself, in asking a question about the statement or the next step of the conversation, so as to be engaging and by offering the chance for a response to be given.
Thank you very much for your time and attention !
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